:root{color-scheme:light;--bg:#f4f6fb;--panel:#ffffff;--panel-2:#f8f9fc;--fg:#172033;--text:#172033;--muted:#667085;--border:#e3e7ef;--accent:#425ed8;--accent-2:#304bc6;--accent-soft:#edf1ff;--ok:#087b67;--warn:#a9580b;--danger:#c4322a;--radius:16px;--shadow:0 8px 28px rgba(20,35,70,0.07)}*{box-sizing:border-box}body,html{margin:0;padding:0}body{min-height:100vh;font-family:ui-sans-serif,system-ui,-apple-system,Segoe UI,Roboto,Helvetica,Arial,sans-serif;background:radial-gradient(circle at 88% -10%,rgba(66,94,216,.09),transparent 28rem),var(--bg);color:var(--text);line-height:1.5;-webkit-font-smoothing:antialiased}a{color:var(--accent);text-decoration:none}a:hover{text-decoration:underline}:focus-visible{outline:2px solid var(--accent);outline-offset:2px}.page{max-width:640px;margin:0 auto;padding:20px 16px 48px}.hero{padding:12px 0 6px}.hero h1{margin:0;color:#111a2e;font-size:clamp(1.7rem,6vw,2rem);letter-spacing:-.04em}.hotel-hero{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.hotel-hero-heading{min-width:0}.hotel-address{display:flex;align-items:center;gap:6px;margin:6px 0 0;color:var(--muted);font-size:.95rem}.hotel-address svg{flex:0 0 auto;color:var(--accent)}.language-selector{position:relative}.language-trigger{display:flex;align-items:center;gap:7px;padding:8px 12px;border:1px solid var(--border);border-radius:999px;background:var(--panel);color:var(--text);font:inherit;font-size:.8125rem;font-weight:600;cursor:pointer;max-width:190px}.language-trigger:hover{border-color:var(--brand)}.language-trigger svg{width:15px;height:15px;color:var(--muted);flex:none}.language-trigger-name{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.language-flag{width:18px;height:13px;border-radius:2px;object-fit:cover;flex:none}.language-menu{position:absolute;z-index:30;top:calc(100% + 6px);right:0;width:max(220px,100%);max-height:min(60vh,380px);overflow-y:auto;padding:6px;border:1px solid var(--border);border-radius:12px;background:var(--panel);box-shadow:var(--shadow)}.language-option{display:flex;align-items:center;gap:9px;width:100%;min-height:44px;padding:8px 10px;border:0;border-radius:8px;background:none;color:var(--text);font:inherit;font-size:.875rem;text-align:left;cursor:pointer}.language-option:focus-visible,.language-option:hover{background:var(--panel-2,rgba(0,0,0,.04))}.language-option-native{font-weight:600}.language-option-name{flex:1 1;color:var(--muted);font-size:.75rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.language-option.is-selected .language-option-native{color:var(--brand)}.language-option-check{width:15px;height:15px;color:var(--brand);flex:none}.muted{color:var(--muted)}.card{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);padding:18px;margin:14px 0;box-shadow:var(--shadow)}.card h2{margin:0 0 12px;color:#111a2e;font-size:1.15rem;letter-spacing:-.02em}.services{list-style:none;margin:0;padding:0;display:grid;grid-gap:4px;gap:4px}.services li{padding:8px 0;border-bottom:1px solid var(--border)}.service-cards{display:grid;grid-gap:10px;gap:10px}.service-card{padding:14px;border:1px solid var(--border);border-radius:12px;background:var(--panel-2);transition:border-color .15s ease,box-shadow .15s ease}.service-card:hover{border-color:color-mix(in srgb,var(--accent) 45%,var(--border));box-shadow:0 6px 18px rgba(20,35,70,.06)}.service-card h3{display:flex;align-items:center;gap:10px;margin:0 0 7px;color:#111a2e;font-size:1rem}.service-card h3 svg{flex:0 0 auto;color:var(--accent)}.service-details{margin:0;color:var(--muted);white-space:pre-wrap}.service-links{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}.service-links a{color:var(--accent);font-weight:600}.service-facts{display:grid;grid-gap:8px;gap:8px}.service-fact-rows{display:grid;grid-gap:4px;gap:4px;margin:0}.service-fact-row{display:flex;flex-wrap:wrap;align-items:baseline;gap:4px 8px}.service-fact-row dt{color:var(--muted);font-size:.875rem}.service-fact-row dd{margin:0;color:#111a2e;font-weight:600}.service-chips{display:flex;flex-wrap:wrap;gap:6px;margin:0;padding:0;list-style:none}.service-chips li{padding:3px 9px;background:#eef2f8;color:#3c4a63}.service-badge,.service-chips li{border-radius:999px;font-size:.8125rem}.service-badge{justify-self:start;padding:3px 10px;font-weight:600}.service-badge-open{background:#e2f6e9;color:#146c37}.service-badge-closed{background:#f2f0ee;color:#6b6257}.product-list{display:grid;grid-gap:8px;gap:8px}.product-row{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 0;border-bottom:1px solid var(--border)}.product-row:last-child{border-bottom:0}.product-row p{margin:3px 0 0}.pay-btn{padding:10px 14px;border:1px solid var(--accent);border-radius:10px;background:linear-gradient(180deg,var(--accent),var(--accent-2));color:#fff;font-weight:700;white-space:nowrap;box-shadow:0 8px 18px rgba(66,94,216,.19);cursor:pointer}.pay-btn:disabled{opacity:.6}.form{display:grid;grid-gap:13px;gap:13px}.form label{display:grid;grid-gap:6px;gap:6px;font-size:.9rem;font-weight:600;color:var(--text)}.form input,.form select,.form textarea{width:100%;padding:11px 12px;border-radius:10px;border:1px solid var(--border);background:var(--panel);color:var(--text);font-size:1rem}.form input::placeholder,.form textarea::placeholder{color:#9aa4b6}.form input:focus-visible,.form select:focus-visible,.form textarea:focus-visible{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px rgba(66,94,216,.16)}.form input[readonly]{background:var(--panel-2);color:var(--muted)}.form button{min-height:48px;padding:13px 16px;border:1px solid var(--accent);border-radius:12px;background:linear-gradient(180deg,var(--accent),var(--accent-2));color:#fff;font-size:1rem;font-weight:700;cursor:pointer;box-shadow:0 8px 18px rgba(66,94,216,.19)}.form button:disabled{opacity:.6;cursor:default}.guest-checkbox{display:flex!important;grid-template-columns:none!important;align-items:center;gap:9px!important;color:var(--text)!important}.guest-checkbox input{width:auto;min-width:18px;height:18px;accent-color:var(--accent)}.urgent-hint{margin:-3px 0 0;padding:10px 12px;border:1px solid color-mix(in srgb,var(--warn) 35%,var(--border));border-radius:10px;background:#fff7ed;color:var(--warn);font-size:.85rem}.ticket-confirmation{display:grid;grid-gap:5px;gap:5px;padding:16px;border:1px solid color-mix(in srgb,var(--ok) 40%,var(--border));border-radius:12px;background:#eafaf4;color:var(--ok)}.ticket-confirmation code{width:-moz-fit-content;width:fit-content;background:var(--panel);border:1px solid var(--border);color:var(--text);font-size:1.1rem;font-weight:800}.ticket-photos{display:grid;grid-gap:6px;gap:6px}.ticket-photos-label{font-weight:700;color:var(--text)}.ticket-photos-hint{margin:0;color:var(--muted);font-size:.8rem}.ticket-photo-list{list-style:none;margin:4px 0 0;padding:0;display:flex;flex-wrap:wrap;gap:8px}.ticket-photo-item{position:relative;width:72px;height:72px}.ticket-photo-item img{width:100%;height:100%;object-fit:cover;border-radius:10px;border:1px solid var(--border)}.ticket-photo-remove{position:absolute;top:-7px;right:-7px;width:22px;height:22px;min-width:0;padding:0;display:flex;border:none;border-radius:50%;background:var(--danger);color:#fff;font-size:1rem;line-height:1}.ticket-photo-add,.ticket-photo-remove{align-items:center;justify-content:center;cursor:pointer}.ticket-photo-add{display:inline-flex;gap:6px;width:-moz-fit-content;width:fit-content;padding:10px 14px;border:1px dashed color-mix(in srgb,var(--accent) 45%,var(--border));border-radius:10px;color:var(--accent);font-size:.9rem;font-weight:600}.ticket-photo-add input{display:none}.ok{color:var(--ok)}.err{color:var(--danger)}.foot{text-align:center;margin-top:24px;color:var(--muted);font-size:.85rem}.foot a{color:var(--accent);font-weight:600}code{background:var(--panel-2);border:1px solid var(--border);padding:2px 6px;border-radius:6px}.intro{margin:10px 2px 0;font-size:.92rem}.field{display:grid;grid-gap:6px;gap:6px}.field-label{font-size:.9rem;font-weight:600;color:var(--text)}.request-types{display:flex;flex-wrap:wrap;gap:8px;margin-top:2px}.request-types .request-type{display:inline-flex;align-items:center;min-height:44px;padding:9px 15px;border:1px solid var(--border);border-radius:999px;background:var(--panel);color:var(--text);font-size:.92rem;font-weight:600;cursor:pointer;transition:border-color .15s ease,background .15s ease,color .15s ease}.request-types .request-type input{position:absolute;width:1px;height:1px;opacity:0;pointer-events:none}.request-types .request-type:hover{border-color:color-mix(in srgb,var(--accent) 45%,var(--border))}.request-types .request-type.is-selected{border-color:var(--accent);background:var(--accent-soft);color:var(--accent-2)}.request-types .request-type:focus-within{outline:2px solid var(--accent);outline-offset:2px}.ticket-reference-row{display:flex;align-items:center;flex-wrap:wrap;gap:10px}.ticket-copy{padding:6px 12px;border:1px solid color-mix(in srgb,var(--ok) 45%,var(--border));border-radius:8px;background:var(--panel);color:var(--ok);font:inherit;font-size:.82rem;font-weight:700;cursor:pointer}.ticket-next{color:var(--text)}.ticket-cross-sell{margin-top:2px;font-size:.85rem}.ticket-share{display:grid;grid-gap:9px;gap:9px;margin-top:4px;padding:13px;border:1px solid var(--border);border-radius:12px;background:var(--panel)}.ticket-share-hint{font-size:.85rem;color:var(--muted)}.ticket-share-actions{display:flex;flex-wrap:wrap;gap:9px}.ticket-share-btn{display:inline-flex;align-items:center;justify-content:center;min-height:42px;padding:9px 18px;border:1px solid var(--accent);border-radius:10px;background:linear-gradient(180deg,var(--accent),var(--accent-2));color:#fff;font:inherit;font-size:.9rem;font-weight:700;cursor:pointer;box-shadow:0 8px 18px rgba(66,94,216,.19)}.ticket-share-btn:hover{filter:brightness(1.03)}.ticket-share-url{width:100%;padding:8px 10px;border:1px solid var(--border);border-radius:8px;background:var(--panel-2);color:var(--text);font-size:.82rem;word-break:break-all}.contact-links{display:flex;flex-wrap:wrap;gap:8px}.contact-link{display:inline-flex;align-items:center;min-height:42px;padding:8px 15px;border:1px solid var(--border);border-radius:10px;background:var(--panel-2);color:var(--accent);font-weight:600}.contact-link:hover{border-color:var(--accent);text-decoration:none}.contact-card .hotel-address{margin:0 0 10px}.contact-details{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:10px}.contact-detail{display:inline-flex;align-items:center;gap:7px;min-height:42px;padding:8px 15px;border:1px solid var(--border);border-radius:10px;background:var(--panel-2);color:var(--accent);font-weight:600}.contact-detail:hover{border-color:var(--accent);text-decoration:none}.contact-detail svg{flex:0 0 auto}.request-card>summary{display:flex;align-items:center;justify-content:space-between;gap:10px;cursor:pointer;list-style:none}.request-card>summary::-webkit-details-marker{display:none}.request-card>summary h2{margin:0}.request-card[open]>summary{margin-bottom:12px}.request-card .request-chevron{flex:0 0 auto;color:var(--muted);transition:transform .2s ease}.request-card[open]>summary .request-chevron{transform:rotate(180deg)}.ticket-status-block{display:grid;grid-gap:7px;gap:7px;width:100%}.ticket-status-heading{font-size:.72rem;font-weight:700;text-transform:uppercase;letter-spacing:.05em;color:var(--muted)}.ticket-status{list-style:none;margin:0;padding:0;display:flex;gap:6px}.ticket-status-step{flex:1 1;display:flex;flex-direction:column;align-items:flex-start;gap:7px;position:relative;font-size:.8rem;color:var(--muted)}.ticket-status-dot{width:13px;height:13px;border-radius:999px;background:var(--panel);border:2px solid var(--border);box-sizing:border-box;z-index:1}.ticket-status-step:before{content:"";position:absolute;top:5px;left:13px;right:-6px;height:3px;background:var(--border);border-radius:2px}.ticket-status-step:last-child:before{display:none}.ticket-status-step.is-active .ticket-status-dot,.ticket-status-step.is-done .ticket-status-dot{background:var(--accent);border-color:var(--accent)}.ticket-status-step.is-active .ticket-status-dot{box-shadow:0 0 0 4px var(--accent-soft)}.ticket-status-step.is-done:before{background:var(--accent)}.ticket-status-step.is-active .ticket-status-label,.ticket-status-step.is-done .ticket-status-label{color:var(--text)}.ticket-status-step.is-active .ticket-status-label{font-weight:700}.ticket-status-cancelled{display:inline-flex;align-items:center;gap:8px;font-size:.85rem;font-weight:600;color:var(--danger)}.ticket-status-cancelled .ticket-status-dot{background:var(--danger);border-color:var(--danger)}.open-tickets{border-color:color-mix(in srgb,var(--ok) 40%,var(--border));background:#eafaf4}.open-tickets h2{color:var(--ok)}.open-tickets-list{list-style:none;margin:0;padding:0}.open-ticket,.open-tickets-list{display:grid;grid-gap:12px;gap:12px}.open-ticket{padding:14px;border:1px solid color-mix(in srgb,var(--ok) 28%,var(--border));border-radius:12px;background:var(--panel)}.open-ticket-head{display:flex;align-items:center;gap:10px}.open-ticket-label{font-weight:700;color:var(--text)}.open-ticket-dismiss{margin-left:auto;width:36px;height:36px;display:inline-flex;align-items:center;justify-content:center;border:1px solid var(--border);border-radius:9px;background:var(--panel);color:var(--muted);font-size:1.25rem;line-height:1;cursor:pointer;transition:border-color .15s ease,color .15s ease}.open-ticket-dismiss:hover{border-color:var(--danger);color:var(--danger)}.open-ticket-cancel{margin-left:auto;min-height:36px;padding:6px 14px;border:1px solid color-mix(in srgb,var(--danger) 40%,var(--border));border-radius:9px;background:var(--panel);color:var(--danger);font:inherit;font-size:.82rem;font-weight:700;cursor:pointer;transition:border-color .15s ease,background .15s ease}.open-ticket-cancel:hover{border-color:var(--danger);background:color-mix(in srgb,var(--danger) 8%,var(--panel))}.open-ticket-confirm{margin-left:auto;display:flex;align-items:center;flex-wrap:wrap;justify-content:flex-end;gap:8px}.open-ticket-confirm-text{font-size:.82rem;font-weight:600;color:var(--text)}.open-ticket-cancel-confirm,.open-ticket-keep{min-height:36px;padding:6px 14px;border-radius:9px;font:inherit;font-size:.82rem;font-weight:700;cursor:pointer}.open-ticket-keep{border:1px solid var(--border);background:var(--panel);color:var(--muted)}.open-ticket-cancel-confirm{border:1px solid var(--danger);background:var(--danger);color:#fff}.open-ticket-cancel-confirm:disabled,.open-ticket-keep:disabled{opacity:.6;cursor:default}.open-ticket-error{margin:0;font-size:.82rem;color:var(--danger)}.track-page{min-height:100dvh}.track-loading{min-height:96px;border:1px solid var(--border);border-radius:16px;background:linear-gradient(100deg,var(--panel) 30%,var(--panel-2) 50%,var(--panel) 70%);background-size:200% 100%;animation:track-shimmer 1.2s ease-in-out infinite}@keyframes track-shimmer{0%{background-position:200% 0}to{background-position:-200% 0}}.track-ticket{display:grid;grid-gap:12px;gap:12px}.track-ticket-label{font-size:1.05rem;font-weight:700;color:var(--text)}.track-empty{text-align:center}@media (prefers-reduced-motion:reduce){*{transition-duration:.001ms!important}.track-loading{animation:none}}